Today’s customers want options. An online help desk solution can offer them just that. When they have a problem, they will not have to spend time on the phone to get the help they need. It will also allow you to pass on vital information to your customer such as any policy or website changes. This is what is known as customer care solutions.
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When your website has moved beyond the bandwidth and space allocated to the site through a shared hosting plan, it may be time for you to consider dedicated server hosting. Much like a shared plan, dedicated servers can be leased monthly through a hosting company. Many companies offer managed hosting plans, so a customer does not need to worry about setting up the server and ensuring it runs correctly, as this is generally taken care of as part of the managed hosting plan.
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